Effective Date: 28th June 2023
- Information Collection
a. Personal Identification Information: The Agency may collect personal identification information from Users in various ways, including but not limited to when Users visit the Website, fill out a form, subscribe to newsletters, or interact with the Website’s features. The personal identification information collected may include name, email address, phone number, and any other information voluntarily provided by Users.
b. Non-personal Identification Information: The Agency may collect non-personal identification information about Users whenever they interact with the Website. This may include the browser name, the type of computer or device used, technical information about Users’ means of connection to the Website, and other similar information.
- Information Use
a. The Agency may collect and use Users’ personal identification information for the following purposes:
i. To improve customer service: Information provided helps the Agency respond to customer service requests and support needs more efficiently.
ii. To personalize user experience: The Agency may use information to understand how Users interact with the Website and its content and customize their experience accordingly.
iii. To send periodic emails: The email address provided by Users may be used to send them information, updates, and newsletters. Users may opt-out of receiving future emails by following the unsubscribe instructions provided in the email or by contacting the Agency.
b. The Agency may use non-personal identification information for statistical analysis, website improvement, and marketing purposes.
- Information Protection
The Agency adopts appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of Users’ personal information and data stored on the Website.
- Third-party Websites and Services
Users may find content or services on the Website that link to the websites and services of third parties. The Agency does not control the content or links that appear on these third-party websites and is not responsible for the practices employed by websites linked to or from the Website. Browsing and interaction on any other website, including websites that have a link to the Website, are subject to that website’s own terms and policies.
- User Rights
Users have the right to access, modify, or delete their personal information. If Users would like to exercise these rights or have any questions or concerns regarding their personal information, they may contact the Agency using the contact information provided in section 9.
- Contact Information